The megacorp Salesforce previously had two main products viz, Service Cloud and Sales Cloud, when it started out. But today, Salesforce has a host of products, each designed to offer industry-specific solutions to businesses across every domain. Naturally, this assorted product range with coming-of-age technology and innovative features has been helping businesses connect to their […]
Post By - Team Outsource, April 27, 2022
Recently, Salesforce has announced new innovations in CRM Analytics, formerly known as Tableau CRM, to enable teams across sales, service, and marketing to infuse AI-based insights directly into the workflows. These innovations will help sales, service, and marketing teams across any industry deliver personalized customer experiences driven by data. A recent, “The value of getting […]
Post By - Team Outsource, April 20, 2022
Understanding the importance of providing personalized experiences to customers, Salesforce has recently launched new features in the Marketing and Service Cloud. These new features in Service and Marketing Cloud leverage AI to humanize the customer experiences with the new conversational intelligence powered by AI, Customer Data Platform and Field Service Innovations. These innovations are expected […]
Post By - Team Outsource, April 13, 2022
Recently, the megacorp Salesforce has launched a new language model, CodeGen, which converts simple English prompts into functional codes. The large-scale language model CodeGen, in simple words, writes programs or codes using the description given by users in natural languages, enabling conversational AI programming. All you need to do is to explain the desired functionality […]
Post By - Team Outsource, April 7, 2022
The Salesforce platform is increasingly becoming a popular choice for businesses due to its low/no-code platform, scalability, adaptability, security, and robust features. However, these awesome capabilities alone cannot ensure successful Salesforce implementation. The combined efforts of the Salesforce Implementation consultant, clients, and Salesforce result in a fruitful Salesforce adoption. Though many things are done to […]
Post By - Team Outsource, March 30, 2022
Recently, Salesforce announced new innovations across Customer 360 for Health to enable healthcare companies to deliver secure and personalized digital experiences to their customers. The new features will deliver Patient Virtual Care, Patient Unified Health Scoring, and Patient Care Coordination. These new innovations, including updates to the Patient Data Platform and Patient Commerce Portal, are […]
Post By - Team Outsource, March 23, 2022
The global CRM leader Salesforce has rolled in new features in their Partner program for consulting partners. The Salesforce economy is thriving and is projected to generate new revenues that will contribute to $1.56 trillion globally by 2026. Businesses around the world hire Salesforce consulting companies to help them with CRM adoption and its successful […]
Post By - Team Outsource, March 16, 2022
Do you ever wonder where CRM technology will be headed in the next coming years? With the ever-evolving technology and new digital work from anywhere model, will the CRM systems be competent enough to help businesses grow in the future? If you do, then this article has got the answers for you! Being a Salesforce […]
Post By - Team Outsource, March 9, 2022
The eCommerce trends for 2022 reveals that AI, Omnichannel Digital Strategy, Enhanced Planning of Order Distribution and Fulfillment, and Mobile Shopping are going to dominate the commerce industry. Also, Salesforce’s 4th Edition State of the Connected Customer Report says that almost 60% of the customers are expected to shop more often on online platforms in […]
Post By - Team Outsource, March 2, 2022