Accelerate Growth and Productivity With New AI-Powered Salesforce Sales Cloud

Accelerate Growth and Productivity With New AI-Powered Salesforce Sales Cloud

Imagine having all the key details about an important meeting you missed, sending generative follow-up emails to potential clients, and seamlessly prospecting sales, all without manual work. It feels like a dream, right? But this dream is soon turning into a reality. Yes, you’re hearing correctly. Salesforce has launched new AI and data innovation in […]

The Future of Healthcare Industries with Salesforce AI Integration

The Future of Healthcare Industries with Salesforce AI Integration

The healthcare industry is going through major revolutionary changes driven by advancements in technology, i.e., the integration of artificial intelligence. Today, Salesforce is considered the most reliable and efficient customer relationship management platform that provides advanced functionalities for the healthcare industry. And with its latest AI offerings in all its products, including healthcare cloud, the […]

Boost Your Sales This Holiday Season With Salesforce Commerce Cloud

Boost Your Sales This Holiday Season With Salesforce Commerce Cloud

The holiday season is fast approaching, and it’s important to stay ahead of the curve in the ever-evolving world of retail. In 2023, the holiday market is presenting unique challenges and opportunities, driven by a global sales projection of approximately $1.19 trillion for November and December. While this figure represents a commendable 4% increase compared […]

New Salesforce AI Innovations In Field Service

New Salesforce AI Innovations In Field Service

Salesforce announces AI innovation in Field Service just a few weeks before the Dreamforce’23. Salesforce Field Service is the extension of the service cloud only. With the AI innovation in Field Service, businesses will benefit from productivity, drive revenue, and gain customer satisfaction. In the blog, we will discuss the Salesforce Field Service GPT, and […]

How AI Provides Delightful Customer Experiences in Today’s World

How AI Provides Delightful Customer Experiences in Today’s World

AI customer experience is the use of AI technology, such as machine learning, chatbots, and conversational user experience (UX), to make each touchpoint as simple and efficient as possible. In this technology-oriented world, the customer experience is the base of digital transformation, and that fundamental foundation is to be referred to in every tech decision […]

3 Factors that Determine The Cost of a Salesforce Implementation

3 Factors that Determine The Cost of a Salesforce Implementation

As a Salesforce Outsourcing company providing cost-efficient Salesforce services to users, we know Implementing Salesforce can be a great investment for a business. Apart from the license costs, businesses must keep tabs on expenses such as technical assistance, maintenance, upgrades, and programmatic costs that may arise over time. And that’s why it’s very important to […]

3 Customer Service Trends to Watch in 2023

3 Customer Service Trends to Watch in 2023

Customer service is evolving, and organizations need to keep up! Customers expect consistent, empathetic experiences, but economic conditions make it challenging for companies to stay cost-efficient and productive. It is more important now than ever to resolve disconnected service channels and data silos issues as fast as possible. In the current business climate, digital transformation […]

5 Best Strategies to Increase Sales Productivity in 2023

5 Best Strategies to Increase Sales Productivity in 2023

Sales productivity plays a crucial role when it comes to success in any business. In the ever-changing landscape of digital technology and economic uncertainty, it is essential to stay up to date with the latest strategies and tactics to ensure that your sales team remains as productive as possible. Sales productivity becomes optimum when we […]

Salesforce Set Forth Beginner Level Certification

Salesforce Set Forth Beginner Level Certification

Salesforce has come up with a new certification type – the Salesforce Associate Certification. Until now, any person looking to become a Salesforce professional had to undergo the Salesforce Administrator certification. The test is fairly hard and covers a wide range of topics which can sometimes be difficult to master for every individual. With the […]

Top 5 features of Sales Cloud in Summer 2022 release

Top 5 features of Sales Cloud in Summer 2022 release

The Summer 2022 release notes have got some fantastic enhancements in Sales Cloud. As a Sales Cloud Implementation partner, we are excited to play around with these new features. If you are also a Salesforce enthusiast and looking forward to knowing about the latest features, stay with us till the end of the blog to […]

Salesforce acquisition Update: Troops joins Salesforce in a definitive pact

Salesforce acquisition Update: Troops joins Salesforce in a definitive pact

In the latest acquisition by Salesforce, Troops.ai signs a definitive agreement to be a part of Slack, a Salesforce company. The deal is expected to close towards the second quarter of Salesforce’s fiscal year 2023 upon the settlement of some conditions yet to be agreed on. Given that Troops have been a long-time partner for […]

Salesforce adds AI to Service and Marketing Cloud to humanize customer experiences

Salesforce adds AI to Service and Marketing Cloud to humanize customer experiences

Understanding the importance of providing personalized experiences to customers, Salesforce has recently launched new features in the Marketing and Service Cloud. These new features in Service and Marketing Cloud leverage AI to humanize the customer experiences with the new conversational intelligence powered by AI, Customer Data Platform and Field Service Innovations. These innovations are expected […]

Salesforce Commerce Cloud: All Things you need to know

Salesforce Commerce Cloud: All Things you need to know

The eCommerce trends for 2022 reveals that AI, Omnichannel Digital Strategy, Enhanced Planning of Order Distribution and Fulfillment, and Mobile Shopping are going to dominate the commerce industry. Also, Salesforce’s 4th Edition State of the Connected Customer Report says that almost 60% of the customers are expected to shop more often on online platforms in […]

Enabling Service Cloud to automate service processes in Manufacturing Cloud

Enabling Service Cloud to automate service processes in Manufacturing Cloud

The CRM giant Salesforce has recently introduced Manufacturing Cloud for Service, a brand new platform built on the Service Cloud for the manufacturing industry. Salesforce rolled on this innovation to help manufacturers deliver faster, smarter, and more personalized services to their customers across any channel. Designed particularly to cater to the needs of manufacturers, this […]