Salesforce has recently announced an integration with Google Merchant Center that enables merchants to showcase the products they have available in local stores. Despite the rise of online shopping, local stores have retained their importance as shopping destinations. And as customers are increasingly relying on online searches to check product availability before making in-store purchases, […]
Post By - admin, March 23, 2023
The Salesforce world is currently abuzz with the exciting releases announced at TrailblazerDX ‘23. Salesforce’s TrailblazerDX event is one of the biggest events in the Salesforce calendar. It brings together Salesforce admins, developers, architects, and others to showcase their innovation skills and drive innovation in their businesses using the Salesforce platform. This year’s event was […]
Post By - admin, March 16, 2023
Salesforce has announced two new product suites for sales and service teams, designed to simplify tech stacks and create exceptional customer experiences. The Sales and Service Suites bring together best-in-class solutions across the Customer 360 to help any company drive cost savings and create exceptional customer experiences. While The Sales Suite is designed to empower […]
Post By - admin, March 10, 2023
After announcing the most anticipated Salesforce WhatsApp integration in Dreamforce 2022, Salesforce has announced exciting new updates to its WhatsApp integration, making it easier than ever for service and marketing teams to engage with customers on one of the world’s most popular messaging platforms. With more than 2.24 billion people using WhatsApp monthly and processing […]
Post By - admin, March 2, 2023
Customer Data Platforms (CDP) have proven their value as the first step to personalizing customer relationships and are increasingly seen as a cornerstone of larger business transformations. Customer Data Platform, essentially collects, unifies, and manages customer data from multiple sources to create a unified customer profile. But the most significant capability of CDP is its […]
Post By - admin, February 23, 2023
As a Salesforce Outsourcing company providing cost-efficient Salesforce services to users, we know Implementing Salesforce can be a great investment for a business. Apart from the license costs, businesses must keep tabs on expenses such as technical assistance, maintenance, upgrades, and programmatic costs that may arise over time. And that’s why it’s very important to […]
Post By - admin, February 21, 2023
Recently, Salesforce has shared several teasers on Twitter announcing the arrival of Salesforce’s own AI Generative tool, EinsteinGPT. The CRM leader will make the official announcement at the TrailblazerDX ‘23 (March 7 &8, 2023). Though it is not confirmed now how Salesforce will integrate the GPT model into its ecosystem, but the teasers shared by […]
Post By - admin, February 9, 2023
According to the latest study by Forrester Consulting Conducted on behalf of Salesforce, Market Cloud Implementation in companies has generated a return on investment (ROI) of 299% over the last three years. In this study, Forrester evaluated the cost savings and business benefits of five companies using Marketing Cloud. The report also revealed the following […]
Post By - admin, February 2, 2023
Continuing to bring flexible Commerce Cloud innovations for retailers, Salesforce has now teamed up with Walmart Commerce Technologies to help retailers with technologies to supercharge their local pick-up and delivery options for shoppers everywhere and sustain in this hybrid shopping world. As a result of the partnership, Salesforce Commerce Cloud retailers can now access Walmart […]
Post By - admin, January 19, 2023