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Top 5 features of Sales Cloud in Summer 2022 release

Top 5 features of Sales Cloud in Summer 2022 release

The Summer 2022 release notes have got some fantastic enhancements in Sales Cloud. As a Sales Cloud Implementation partner, we are excited to play around with these new features. If you are also a Salesforce enthusiast and looking forward to knowing about the latest features, stay with us till the end of the blog to […]

Post By - Team Outsource, June 1, 2022

Salesforce and AWS team up to help Non-Profits with open source offerings

Salesforce and AWS team up to help Non-Profits with open source offerings

The two cloud computing giants, Salesforce and Amazon Web Services (AWS), have entered into a partnership to bring Data Lake for Non-profit Cloud, an open-source technology solution powered by Amazon to help Salesforce Nonprofit Cloud customers. With this joint venture, organizations will now be more capable to leverage and transform their Salesforce Nonprofit Cloud data […]

Post By - Team Outsource, May 25, 2022

What’s new in Salesforce Flow Automation Suite

What’s new in Salesforce Flow Automation Suite

Recently at Trailhead DX conference 2022, the CRM maestro, Salesforce, announced new innovations in Flow Automation Suite. In its constant endeavor to help companies automate their repetitive and mundane processes, Salesforce revamps Salesforce Flow with new features that will enable them to create workflows that can quickly automate complex processes on Salesforce 360 Platform. With […]

Post By - Team Outsource, May 18, 2022

Salesforce acquisition Update: Troops joins Salesforce in a definitive pact

Salesforce acquisition Update: Troops joins Salesforce in a definitive pact

In the latest acquisition by Salesforce, Troops.ai signs a definitive agreement to be a part of Slack, a Salesforce company. The deal is expected to close towards the second quarter of Salesforce’s fiscal year 2023 upon the settlement of some conditions yet to be agreed on. Given that Troops have been a long-time partner for […]

Post By - Team Outsource, May 11, 2022

Salesforce introduces a new low-code toolkit to deepen Slack integration

Salesforce introduces a new low-code toolkit to deepen Slack integration

At the recently concluded Salesforce Developers Conference Trailhead DX 2022, Salesforce launched the Salesforce Platform for Slack, a new toolkit for developers to build Slack first automation and apps powered by Salesforce data. With this low code toolkit, Salesforce enables developers to build custom apps on Slack by pulling data directly from Salesforce thereby connecting […]

Post By - Team Outsource, May 4, 2022

A guide to all the major Salesforce products in a nutshell

A guide to all the major Salesforce products in a nutshell

The megacorp Salesforce previously had two main products viz, Service Cloud and Sales Cloud, when it started out. But today, Salesforce has a host of products, each designed to offer industry-specific solutions to businesses across every domain. Naturally, this assorted product range with coming-of-age technology and innovative features has been helping businesses connect to their […]

Post By - Team Outsource, April 27, 2022

New innovations in CRM analytics empower teams with AI-powered insights

New innovations in CRM analytics empower teams with AI-powered insights

Recently, Salesforce has announced new innovations in CRM Analytics, formerly known as Tableau CRM, to enable teams across sales, service, and marketing to infuse AI-based insights directly into the workflows. These innovations will help sales, service, and marketing teams across any industry deliver personalized customer experiences driven by data. A recent, “The value of getting […]

Post By - Team Outsource, April 20, 2022

Salesforce adds AI to Service and Marketing Cloud to humanize customer experiences

Salesforce adds AI to Service and Marketing Cloud to humanize customer experiences

Understanding the importance of providing personalized experiences to customers, Salesforce has recently launched new features in the Marketing and Service Cloud. These new features in Service and Marketing Cloud leverage AI to humanize the customer experiences with the new conversational intelligence powered by AI, Customer Data Platform and Field Service Innovations. These innovations are expected […]

Post By - Team Outsource, April 13, 2022

Introducing Salesforce CodeGen: Conversational AI programming for writing codes

Introducing Salesforce CodeGen: Conversational AI programming for writing codes

Recently, the megacorp Salesforce has launched a new language model, CodeGen, which converts simple English prompts into functional codes. The large-scale language model CodeGen, in simple words, writes programs or codes using the description given by users in natural languages, enabling conversational AI programming. All you need to do is to explain the desired functionality […]

Post By - Team Outsource, April 7, 2022