A Salesforce survey recently revealed that almost 78% of banking customers make their first contact with the bank through a website or app. This data reveals customers’ growing interests in digital experiences across the banking, wealth management, and the insurance sector. Sadly, financial services institutions are not able to anticipate the customer needs in this […]
Post By - Team Outsource, June 29, 2022
Are you looking to unify your customer and marketing data in one place for optimizing your marketing strategies? If you are, then the solution lies in integrating the Salesforce Marketing Cloud with your Salesforce org. You can achieve this with Salesforce Marketing Cloud Connect Integration. This integration will provide you with complete access to every […]
Post By - Team Outsource, June 22, 2022
The Salesforce Connections 2022 event just got over!Like every year, this year also, the event has unveiled new innovations, along with tips and inspiring notes from industry leaders. This year, Salesforce Connections 2022 was held on June 8-9 in Chicago and witnessed a huge turnout of marketers and commerce professionals from all over the world. […]
Post By - Team Outsource, June 16, 2022
Recently, the CRM leader Salesforce announced its partnership with Tiktok, a popular social media platform to enable Salesforce Commerce Cloud merchants to engage with the Tiktok community. Salesforce is investing in this partnership to help businesses reach the vast community of social media shoppers by advertising and making their products more discoverable to the shoppers. […]
Post By - Team Outsource, June 8, 2022
The Summer 2022 release notes have got some fantastic enhancements in Sales Cloud. As a Sales Cloud Implementation partner, we are excited to play around with these new features. If you are also a Salesforce enthusiast and looking forward to knowing about the latest features, stay with us till the end of the blog to […]
Post By - Team Outsource, June 1, 2022
The two cloud computing giants, Salesforce and Amazon Web Services (AWS), have entered into a partnership to bring Data Lake for Non-profit Cloud, an open-source technology solution powered by Amazon to help Salesforce Nonprofit Cloud customers. With this joint venture, organizations will now be more capable to leverage and transform their Salesforce Nonprofit Cloud data […]
Post By - Team Outsource, May 25, 2022
Recently at Trailhead DX conference 2022, the CRM maestro, Salesforce, announced new innovations in Flow Automation Suite. In its constant endeavor to help companies automate their repetitive and mundane processes, Salesforce revamps Salesforce Flow with new features that will enable them to create workflows that can quickly automate complex processes on Salesforce 360 Platform. With […]
Post By - Team Outsource, May 18, 2022
In the latest acquisition by Salesforce, Troops.ai signs a definitive agreement to be a part of Slack, a Salesforce company. The deal is expected to close towards the second quarter of Salesforce’s fiscal year 2023 upon the settlement of some conditions yet to be agreed on. Given that Troops have been a long-time partner for […]
Post By - Team Outsource, May 11, 2022
At the recently concluded Salesforce Developers Conference Trailhead DX 2022, Salesforce launched the Salesforce Platform for Slack, a new toolkit for developers to build Slack first automation and apps powered by Salesforce data. With this low code toolkit, Salesforce enables developers to build custom apps on Slack by pulling data directly from Salesforce thereby connecting […]
Post By - Team Outsource, May 4, 2022