Salesforce has announced two new product suites for sales and service teams, designed to simplify tech stacks and create exceptional customer experiences. The Sales and Service Suites bring together best-in-class solutions across the Customer 360 to help any company drive cost savings and create exceptional customer experiences. While The Sales Suite is designed to empower […]
Post By - Team Outsource, March 10, 2023
After announcing the most anticipated Salesforce WhatsApp integration in Dreamforce 2022, Salesforce has announced exciting new updates to its WhatsApp integration, making it easier than ever for service and marketing teams to engage with customers on one of the world’s most popular messaging platforms. With more than 2.24 billion people using WhatsApp monthly and processing […]
Post By - Team Outsource, March 2, 2023
Customer Data Platforms (CDP) have proven their value as the first step to personalizing customer relationships and are increasingly seen as a cornerstone of larger business transformations. Customer Data Platform, essentially collects, unifies, and manages customer data from multiple sources to create a unified customer profile. But the most significant capability of CDP is its […]
Post By - Team Outsource, February 23, 2023
As a Salesforce Outsourcing company providing cost-efficient Salesforce services to users, we know Implementing Salesforce can be a great investment for a business. Apart from the license costs, businesses must keep tabs on expenses such as technical assistance, maintenance, upgrades, and programmatic costs that may arise over time. And that’s why it’s very important to […]
Post By - Team Outsource, February 21, 2023
Recently, Salesforce has shared several teasers on Twitter announcing the arrival of Salesforce’s own AI Generative tool, EinsteinGPT. The CRM leader will make the official announcement at the TrailblazerDX ‘23 (March 7 &8, 2023). Though it is not confirmed now how Salesforce will integrate the GPT model into its ecosystem, but the teasers shared by […]
Post By - Team Outsource, February 9, 2023
According to the latest study by Forrester Consulting Conducted on behalf of Salesforce, Market Cloud Implementation in companies has generated a return on investment (ROI) of 299% over the last three years. In this study, Forrester evaluated the cost savings and business benefits of five companies using Marketing Cloud. The report also revealed the following […]
Post By - Team Outsource, February 2, 2023
Continuing to bring flexible Commerce Cloud innovations for retailers, Salesforce has now teamed up with Walmart Commerce Technologies to help retailers with technologies to supercharge their local pick-up and delivery options for shoppers everywhere and sustain in this hybrid shopping world. As a result of the partnership, Salesforce Commerce Cloud retailers can now access Walmart […]
Post By - Team Outsource, January 19, 2023
Just a few days after launching new Commerce Cloud solutions for the Automotive industry, Salesforce unveiled some brand new innovations in Commerce Cloud to help organizations across diverse industries boost revenue while driving efficiency and reducing costs. The innovations are designed in a way that companies across different industries such as healthcare, manufacturing, technology etc can […]
Post By - Team Outsource, January 12, 2023
Making the year’s first announcement, Salesforce launched new solutions in Commerce Cloud to enable the automotive industry to redefine the way they sell online. Available from Spring 2023, The new solutions in Commerce Cloud with the unique capabilities of Automotive Cloud will help automakers and dealers to supercharge the digital car buying experiences. Speaking about […]
Post By - Team Outsource, January 5, 2023