Salesforce And Walmart Join Forces To Enhance Local Fulfillment For Retailers
Continuing to bring flexible Commerce Cloud innovations for retailers, Salesforce has now teamed up with Walmart Commerce Technologies to help retailers with technologies to supercharge their local pick-up and delivery options for shoppers everywhere and sustain in this hybrid shopping world.
As a result of the partnership, Salesforce Commerce Cloud retailers can now access Walmart Store Assist technology and Walmart GoLocal local delivery solutions through AppExchange and provide convenient pick-up and delivery experiences to their customers.
Speaking about the news, Salesforce’s Alliance &Channels Vice President, Tyler Prince said,
“Salesforce is thrilled to partner with Walmart as it transforms its business and further expands into the digital technology market. Through this partnership with Salesforce, Walmart can grow its business in new ways by productizing its proven retail processes – empowering other retailers to create new and personalized experiences for their customers.”
Let’s see what this partnership brings for retailers:
What the new Salesforce Walmart Partnership offers
With the shift in customer shopping behavior, customers today want seamless in-store and online experiences that provide fulfillment options according to their convenience. Retailers are finding it challenging to live up to the new customer expectations.
Salesforce alliance with Walmart intends to help retailers overcome these challenges with the following solutions.
Provide Buy Online, Pick Up In-Store (BOPIS) option:
Leverage Store Assist, designed by Walmart Commerce Technologies, to let retailers take advantage of their local stores as fulfillment centers, enhance picking effects, and grant consistent, effortless handoff experiences for customers or delivery drivers.
Harness The Power of Local Deliveries
Leveraging Walmart GoLocal, retailers can provide their customers with reliable, same-day delivery under a white-label experience, enabling them to maintain their brand identity and keep the customer experience consistent.
Utilize AI and Real-Time Data to Create an Effortless Omnichannel Shopping Journey:
With Commerce Cloud and Order Management, retailers can power personalized experiences for customers and drive profitability across their omnichannel journey with ease.
Hence, with this partnership, Salesforce empowers retailers to access the same innovative scalable omnichannel technology that Walmart uses and enhance their fulfillment experiences for customers.
So, if you are also excited to explore the Salesforce Commerce Cloud benefits for your business, click here to avail a demo from our Commerce Cloud experts today!