The year 2021 has seen digital acceleration at its peak, with virtual selling and remote working becoming the new norms of life. However, there is a growing sense of insecurity amongst employees about their jobs. According to the labor department, around 4.4 billion people resigned from their jobs in October this year. So, for businesses […]
Post By - Team Outsource, December 15, 2021
The digital acceleration over the last two years has increased customer interaction, and in turn, has generated a huge amount of unexplored data. This data is a big asset for marketers but if it’s not utilized properly, it’s just a pile. Marketers rely on customer data and strong customer relationships to chalk out successful marketing […]
Post By - Team Outsource, December 8, 2021
The rolling 12-month release calendar in Salesforce is about to get filled in again as the Spring ’22 release is quietly making its way. The Spring ’22 sandbox preview is going to be available soon, and it is the best time to try and test the new configurations and features before your org’s production upgrades. […]
Post By - Team Outsource, December 1, 2021
The CRM mogul Salesforce has taken over many companies since its inception. The CRM industry is constantly evolving and Salesforce, being a leader in Cloud technology, keeps on dabbling into new technology and products to enhance its product line and stay ahead of the competition. With acquisitions of companies from diverse industries, Salesforce has over 67 […]
Post By - Team Outsource, November 24, 2021
The world’s leading analytics platform Tableau has shared its vision of empowering everyone with analytics at Tableau Conference 2021. The central theme of the conference was to outline the importance of analytics for data culture to succeed in the digital-first world. At the conference, Tableau introduced new products and innovations to help anyone unleash the […]
Post By - Team Outsource, November 17, 2021
Consumer Goods companies spend approximately 20% of their revenue on trade promotions. But two-third of their promotions fail due to their inefficiency in trade and in-store execution. The supply chain disruption and cost of goods further add to this inefficiency and costs the industry almost $100 billion per year. On top of that, using outdated […]
Post By - Team Outsource, November 10, 2021
The global CRM leader, Salesforce announced its global strategic partnership with DocuSign recently to offer combined solutions for enabling contract collaboration through Slack driving digital-first customer experiences. The innovations coming out of this partnership aim to automate the contract procedure with AI-based solutions facilitating customers with an easy process of preparing, signing, and managing contracts […]
Post By - Team Outsource, November 3, 2021
Managing the team of service technicians or field workforce is quite a complex task as it involves many variables that require monitoring and controlling, manually by human labor. This process is not only time-consuming but is also prone to human error. Many organizations fail to deliver a good customer experience because of miscommunication, delay, or […]
Post By - Team Outsource, October 27, 2021
In the Winter’22 release Readiness live sessions, speculations were rife that the Process Builder and Workflows rule is about to retire. However, Salesforce later revealed that these features are not going anywhere anytime soon, but there will be no enhancements to them. Instead, they will be focussing on Flow for all future automation investments. In […]
Post By - Team Outsource, October 20, 2021