Dreamforce 23 is just a week away and Salesforce announced new Slack product innovations- Slack AI, Slack List, and new Automation capabilities to boost productivity. These features may be part of product demonstration at Dreamforce, the annual conference next week. In the NYC World Tour, Salesforce announced SlackGPT, and now it has revealed three of […]
Post By - Team Outsource, September 7, 2023
Salesforce announces AI innovation in Field Service just a few weeks before the Dreamforce’23. Salesforce Field Service is the extension of the service cloud only. With the AI innovation in Field Service, businesses will benefit from productivity, drive revenue, and gain customer satisfaction. In the blog, we will discuss the Salesforce Field Service GPT, and […]
Post By - Team Outsource, August 31, 2023
Salesforce announces the general availability of Einstein Studio, a BYOM solution that solves all your business problems with the power of AI in sales, service, marketing, commerce, and IT applications. Bring Your Own Model (BYOM) initiative is to accelerate AI adoption in the Salesforce ecosystem. The glimpse of AI we are experiencing in the real […]
Post By - Team Outsource, August 17, 2023
Salesforce announced the general availability of the Salesforce Starter suite for small-medium businesses (SMBs). Salesforce Starter brings a CRM package with major functionality of sales, service, and marketing on one platform. Also, it can adapt to the changing needs of your businesses with ease to use and rapid guided setup, the power of AI is […]
Post By - Team Outsource, August 10, 2023
With reference to our previous blog on New Sales Cloud Innovations, we have given you a rundown of the features of Sales Planning in the Sales Cloud. Adding more innovative features in Sales Planning, Salesforce recently announced the general availability of Sales Planning in the Sales Cloud. Sales Planning in the sales cycle defines the […]
Post By - Team Outsource, August 3, 2023
New Commerce Innovations from Salesforce have opened up new revenue streams in Sales, Service, and Marketing in the commerce cloud. With the power of AI, Data, and CRM companies can generate revenue with newly announced capabilities like Pay Now, Snapchat, Reorder Portal, and order support. In the blog, we will check out what innovations are […]
Post By - Team Outsource, July 27, 2023
What are Salesforce Managed services? Before answering this, we need to understand that Salesforce is a constantly evolving platform that is in the process of simplifying business processes. To keep one up to date with the innovation in Salesforce, firms will require a Salesforce architect, Salesforce admin, business analyst, and much more which involves a […]
Post By - Team Outsource, July 20, 2023
Salesforce service cloud in the Salesforce Einstein AI makes the service cloud more efficient and enables it to develop distinct strategies and customer engagement methods. With the power of AI, the service sector has taken a leap in the optimization of customer services. According to Salesforce research AI-powered customer service resolves first-time queries by 82% […]
Post By - Team Outsource, July 13, 2023
New Salesforce innovation with the power of AI, Data, and CRM is a blessing to financial institutions. With this innovation, financial institutions can give their customers personalized attention and can increase the number of potential customers in the long run. The financial institutions will get financial insights at scale and can bring magic to their […]
Post By - Team Outsource, July 6, 2023