Artificial intelligence is dominating the year 2023, isn’t it? With the introduction of generative AI, the Einstein 1 platform, Co-Pilot Studio, and enhancing the capabilities of Salesforce Marketing and Commerce Cloud with AI tools, Salesforce has extended its reach across various sectors of the industry. While this year’s major focus seemed to be AI and […]
Post By - Team Outsource, December 21, 2023
Every business runs on data to customize its services as per its customer’s preferences. However, with the constant change in data privacy policies, it is becoming difficult for firms to collect data automatically and customize their products and services to offer the best to their customers. But here is the exciting news for all the […]
Post By - Team Outsource, December 14, 2023
Have you ever been in a situation where you were almost all set to close the deal with your potential client but got stuck with the complexities of pricing structures, discounts, and product configurations? By the time you untangled yourself, the client was all gone. It’s such a nightmare, isn’t it? The sales department is […]
Post By - Team Outsource, December 7, 2023
So you thought generative AI and OpenAI’s ChatGPT were just another hyped word? Just another trend? And you also thought that it would all fade away? But here’s the truth: Generative AI is here to stay! It’s not a trend or just another hyped word, in fact, it is now part of our daily life. […]
Post By - Team Outsource, December 4, 2023
Just think for a moment: what if you get a heads up about an escalation and could resolve it then and there just by following a conversation between a client and a service team even before a client has actually complained? Or you are seamlessly able to predict the possibility of issues that might arise […]
Post By - Team Outsource, November 24, 2023
Imagine having all the key details about an important meeting you missed, sending generative follow-up emails to potential clients, and seamlessly prospecting sales, all without manual work. It feels like a dream, right? But this dream is soon turning into a reality. Yes, you’re hearing correctly. Salesforce has launched new AI and data innovation in […]
Post By - Team Outsource, November 17, 2023
In the modern business landscape, the importance of Salesforce integration services cannot be overstated. IT businesses use various tech stacks and with their data scattered across various platforms and systems, harnessing the full potential of data becomes a challenge. Here, the solution lies in integrating Salesforce to consolidate this disparate data onto one unified platform.With […]
Post By - Team Outsource, November 9, 2023
“With Financial Services Cloud our advisors manage clients’ entire financial lives” – Mike Capelle, Head of Platform, United Capital We are living in a world that is constantly changing and evolving rapidly. The financial industry is no exception to these changes. Today, wealth and asset management are dealt with differently than in the olden days, […]
Post By - Team Outsource, October 26, 2023
The healthcare industry is going through major revolutionary changes driven by advancements in technology, i.e., the integration of artificial intelligence. Today, Salesforce is considered the most reliable and efficient customer relationship management platform that provides advanced functionalities for the healthcare industry. And with its latest AI offerings in all its products, including healthcare cloud, the […]
Post By - Team Outsource, October 13, 2023