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Salesforce Sales Cloud vs. Financial Services Cloud – A brief overview

Choosing between Salesforce Sales Cloud or Financial Services Cloud is often a dilemma for businesses. While Salesforce Sales Cloud provides a comprehensive set of tools required for Sales, Salesforce Financial Services Cloud comes with industry-specific features. So, if you are wondering which is the best CRM for your financial sales, we will try to help […]

Post By - Team Outsource, October 26, 2022

Salesforce Announces New Automotive Cloud

Salesforce brings focus to the automobile industry, by introducing Automotive Cloud. It integrates with Driver360, one of the 13 industry-specific solutions, to allow the associated companies to make the most of their data. Right now, the automobile industry is amidst a turbulent time brought about by the introduction of electric vehicles and direct-to-consumer models. “But […]

Post By - Team Outsource, October 20, 2022

How Salesforce can Benefit Healthcare Industries

Salesforce for the Healthcare industry can drive health outcome improvement and efficiencies by seamlessly connecting systems of record and improving the visibility of the entire medical journey, allowing personalized interactions that build strong and trustful customer relationships. Many healthcare providers still use outdated legacy systems that eclipse an all-inclusive view of customers, obscuring innovation and […]

Post By - Team Outsource, October 12, 2022

Why your business needs Salesforce Service Cloud in 2022

Did you know that an average business loses around 20-80% of its customers to unsatisfactory customer service?Yes, you read that right! A strong customer relationship based on trust and communication goes a long way in retaining customers. Revolutionizing the customer experience through automation and personalization can help you create a loyal customer base. So, how […]

Post By - Team Outsource, October 7, 2022

Salesforce Genie fuels new innovations in Marketing Cloud

Salesforce recently launched Salesforce Genie, which was introduced as “the most significant shift to the Salesforce platform” in more than 20 years by Salesforce CEO Bret Taylor. Salesforce Genie takes Customer Data Platform a step further by updating customer data in real-time and making it available across Salesforce’s entire suite of products. Genie integrates data […]

Post By - Team Outsource, September 28, 2022

Dreamforce 2022: Main Highlights

This year’s Dreamforce by Salesforce was held at the Mascone centre in San Francisco from Sept 21st to 23rd. The biggest event of Salesforce was also streamed live on Salesforce+ and a whooping 1,71,000 people from across the world registered for the event. The three-day event focused on trailblazers, sustainability and customer success stories. Let’s […]

Post By - Team Outsource, September 27, 2022

Salesforce Announces Flow For Industries

In the wake of Dreamforce 2022, Salesforce has announced Flow for Industries. It is an expansion of the Flow product suite that will help industries automate their daily processes with fewer resources. According to Salesforce, industry-specific automation can greatly help businesses, especially in times of inflation, supply chain disruptions, and labor shortages. The tools are […]

Post By - Team Outsource, September 21, 2022

Salesforce Set Forth Beginner Level Certification

Salesforce has come up with a new certification type – the Salesforce Associate Certification. Until now, any person looking to become a Salesforce professional had to undergo the Salesforce Administrator certification. The test is fairly hard and covers a wide range of topics which can sometimes be difficult to master for every individual. With the […]

Post By - Team Outsource, September 14, 2022

Salesforce Winter ‘23 Release – A quick glance at the new features in Sales & Service

The Salesforce Winter ‘23 Release preview showcases all the new features Salesforce has come up with this winter. The release that will be available from the 17th of October onwards, has some new features that we’re excited to unfold for you. Salesforce has included new innovative and thoughtful solutions to help businesses solve and scale […]

Post By - Team Outsource, September 7, 2022

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