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Salesforce Spring ’23 Release: What’s new in Sales, Service, and Marketing Cloud

We are just a few weeks away from the Salesforce Spring ’23 Release! And you must be looking forward to it. A slew of new features and enhancements in the Sales, Service, and Marketing Cloud is included in this release. Scouring through the release notes can be tiresome, so we have put together the new […]

Post By - Team Outsource, December 29, 2022

3 Customer Service Trends to Watch in 2023

Customer service is evolving, and organizations need to keep up! Customers expect consistent, empathetic experiences, but economic conditions make it challenging for companies to stay cost-efficient and productive. It is more important now than ever to resolve disconnected service channels and data silos issues as fast as possible. In the current business climate, digital transformation […]

Post By - Team Outsource, December 22, 2022

Salesforce integrates Genie Customer Data Cloud with Tableau

Salesforce has recently launched a new integration between Tableau and its Genie Customer Data Cloud platform. The integration allows Salesforce users to unlock valuable insights from the Genie platform and make dynamic use of the data it organizes. This means Genie will now be natively available on Tableau! To understand the power of this combination, […]

Post By - Team Outsource, December 15, 2022

5 Best Strategies to Increase Sales Productivity in 2023

Sales productivity plays a crucial role when it comes to success in any business. In the ever-changing landscape of digital technology and economic uncertainty, it is essential to stay up to date with the latest strategies and tactics to ensure that your sales team remains as productive as possible. Sales productivity becomes optimum when we […]

Post By - Team Outsource, December 8, 2022

Top 5 advantages of using Salesforce CRM in the Healthcare Industry

The healthcare industry has seen the incredible potential of a healthcare CRM since Salesforce Health Cloud was released in 2016. With this powerful tool, patient care teams can work together better, strengthening patient-provider relationships, and ultimately leading to improved health outcomes. Also, the introduction of Vaccine Cloud and updates in the Heath Cloud is yet […]

Post By - Team Outsource, December 1, 2022

3 ways Marketing Cloud Innovations drive success at times of economic crisis

The recent Marketing Cloud innovations unveiled at Dreamforce 2022 include new capabilities that help businesses drive success in a cookieless future and tighter budgets. Powered by Salesforce’s real-time data platform, Salesforce Genie, these innovations include automation, intelligence, and real-time data capabilities that empower businesses to thrive in the tough economy. And to make the benefits […]

Post By - Team Outsource, November 24, 2022

Salesforce launches Analytics Performance Bundle powered by Tableau

Recently, Salesforce unveiled Analytics Performance Bundle, an easy-to-use, self-service platform to save costs and scale the power of analytics across every organization. The Analytics Bundle is essentially a packaging of four Tableau tools that help businesses gain real-time insights and make decisions quickly while maximizing savings and delivering success. The consolidated bundle comprises of Tableau […]

Post By - Team Outsource, November 17, 2022

Salesforce Marketing Cloud vs Pardot: Key differences

Beginning in 2022, Pardot is going to be known as Marketing Cloud Account Engagement. Now, the idea it generally effuses is that it’s either a part of the Marketing Cloud or a version of it. Both are, however, wrong. Even if you search for marketing automation both will show in search and further deepen the […]

Post By - Team Outsource, November 9, 2022

Salesforce supercharges Contact Center with new real-time innovations

Salesforce’s new technology in Salesforce Contact Center brings automation and intelligence to contact centers that will not only help transform customer interactions but also cut down costs that your business is constantly pouring into these services. Salesforce Cloud Contact Center includes an extensive set of features that enable agents to get real-time data from different […]

Post By - Team Outsource, November 3, 2022

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