In October 2020, the global leader of CRM, Salesforce released its fourth edition of Small & Medium Business Trends Reports. Capturing insights from over 2300 Small & Medium Business owners and leaders all around the world. This study was conducted in two parts by The Harris Polls. First at the beginning of the pandemic in […]
Post By - Team Outsource, October 30, 2020
When we talk about Nonprofits, they are the ones that are always focused on their mission. They want to achieve more with less. Hence, the world’s number one CRM solution, Salesforce has created the Nonprofit Success Pack. It is specially designed for the nonprofits which allow them to streamline and automate the process of collecting […]
Post By - Team Outsource, October 8, 2020
The Winter 21 Release has many new and exciting innovations across the Salesforce platform including Work.com customer apps, Customer 360 Audiences, Security center, and Salesforce.org Elevate. Let’s dive deep into them! Work.com Work.com has three new customer apps. Queue Management: It connects digital and in-person experiences safely. Broadcast Messaging: It allows you to reach the […]
Post By - Team Outsource, October 1, 2020
COVID-19 outbreak has confined everyone to their homes. It’s not just you and me but the entire world has gone to standby. Every business is trying to keep up by working from home and incorporating innovative technologies. The team that has been the most impacted is the sales team. They are neither able to meet […]
Post By - Team Outsource, September 17, 2020
Aiming to improve business relationships, Salesforce CRM is a digital platform that manages all your business processes, details on customers and prospective customers, defines workflows, and streamline processes. It is the key to any business’s growth if managed efficiently! So what can it do for you? 1. Find your prospects The challenge that most companies […]
Post By - Team Outsource, September 11, 2020
While Salesforce is known to be the best CRM for businesses, there are many apps that boost productivity and empower your team to work faster, smarter, and efficiently. Many businesses use Salesforce not only as a CRM but have integrated it with multiple apps to deliver important business processes. Here are the top 5 Salesforce […]
Post By - Team Outsource, September 3, 2020
Gathering your customer data is crucial. Especially in 2020 when almost every organization is working around the customer. Your customers’ expectations have increased. They want customization, personalization, and security. Understanding that there are a lot of tools out there to build web forms and surveys but which one should you choose? To help you out, […]
Post By - Team Outsource, August 27, 2020
Salesforce Appexchange offers many document generation apps for your Salesforce org. But which one to choose? Let us help you out! We offer you the top 5 Salesforce document generation apps that can simplify your document generation and streamline the process. Without further ado, let’s jump right in! 1. Conga Delight your customers and simplify […]
Post By - Team Outsource, August 20, 2020
Prioritizing the customer relationship of Customer Relationship Management, Salesforce launched the Salesforce Feedback Management to understand its customers in this time of uncertainty. With this, Salesforce empowered its employee, partners, and key stakeholders to deliver remarkable customer experience and drive success for the company. But it already had Salesforce Surveys. So, why did it launch […]
Post By - Team Outsource, August 13, 2020