New Commerce Innovations from Salesforce have opened up new revenue streams in Sales, Service, and Marketing in the commerce cloud. With the power of AI, Data, and CRM companies can generate revenue with newly announced capabilities like Pay Now, Snapchat, Reorder Portal, and order support. In the blog, we will check out what innovations are […]
Post By - Team Outsource, July 27, 2023
What are Salesforce Managed services? Before answering this, we need to understand that Salesforce is a constantly evolving platform that is in the process of simplifying business processes. To keep one up to date with the innovation in Salesforce, firms will require a Salesforce architect, Salesforce admin, business analyst, and much more which involves a […]
Post By - Team Outsource, July 20, 2023
Salesforce service cloud in the Salesforce Einstein AI makes the service cloud more efficient and enables it to develop distinct strategies and customer engagement methods. With the power of AI, the service sector has taken a leap in the optimization of customer services. According to Salesforce research AI-powered customer service resolves first-time queries by 82% […]
Post By - Team Outsource, July 13, 2023
New Salesforce innovation with the power of AI, Data, and CRM is a blessing to financial institutions. With this innovation, financial institutions can give their customers personalized attention and can increase the number of potential customers in the long run. The financial institutions will get financial insights at scale and can bring magic to their […]
Post By - Team Outsource, July 6, 2023
AI customer experience is the use of AI technology, such as machine learning, chatbots, and conversational user experience (UX), to make each touchpoint as simple and efficient as possible. In this technology-oriented world, the customer experience is the base of digital transformation, and that fundamental foundation is to be referred to in every tech decision […]
Post By - Team Outsource, June 22, 2023
Artificial intelligence in Salesforce has revolutionized the CRM platform, taking it to new heights in terms of capabilities and effectiveness. With AI integrated into every cloud, Salesforce offers advanced AI-powered features and functionalities that enhance various aspects of customer relationship management. On the contrary, Geoffery Hinton said in an interview with New York Times “I […]
Post By - Team Outsource, June 15, 2023
This year, Salesforce Connections’ 23 is all about AI and its impact on increasing efficiencies in every realm of businesses. Salesforce Connections, as we know, is a mega event that provides tech professionals a wonderful opportunity to level up teams, deliver robust new customer experiences, develop relationships with communities, Industry peers, and product experts, and […]
Post By - Team Outsource, June 8, 2023
Sales serve as the end goal for businesses of all types and sizes. Sales have seen the transition from door-to-door service to the new age of AI-based sales with Salesforce Sales Cloud. With the evolution of the sales process, a big shift is seen in the customer’s outlook. In today’s scenario, customers have the highest […]
Post By - Team Outsource, June 1, 2023
The systematic process of restoring or wiping unreliable, improperly formatted, or obsolete data from a dataset is Data Cleaning.Dirty data resulting in errors, inconsistencies, and inaccuracies, can create significant challenges for organizations.There are several ways for data to be duplicated or incorrectly labeled when merging different data sources. In this blog today, we will uncover […]
Post By - Team Outsource, May 25, 2023