The healthcare industry is going through major revolutionary changes driven by advancements in technology, i.e., the integration of artificial intelligence. Today, Salesforce is considered the most reliable and efficient customer relationship management platform that provides advanced functionalities for the healthcare industry. And with its latest AI offerings in all its products, including healthcare cloud, the […]
Salesforce announced the general availability of the Salesforce Starter suite for small-medium businesses (SMBs). Salesforce Starter brings a CRM package with major functionality of sales, service, and marketing on one platform. Also, it can adapt to the changing needs of your businesses with ease to use and rapid guided setup, the power of AI is […]
Salesforce service cloud in the Salesforce Einstein AI makes the service cloud more efficient and enables it to develop distinct strategies and customer engagement methods. With the power of AI, the service sector has taken a leap in the optimization of customer services. According to Salesforce research AI-powered customer service resolves first-time queries by 82% […]