Salesforce becomes a leader as Sales Cloud tops the strategy category in Forrester report 2021

Salesforce becomes a leader as Sales Cloud tops the strategy category in Forrester report 2021

The world’s top CRM, Salesforce, has been named a leader in the Forrester Wave: Salesforce Automation Solution for the Q2 of 2021 report.

The report also mentioned that Salesforce dominates the sales application category with a vast ecosystem supporting a massive client base. Salesforce’s engagement strategy, extended developer network, strategic services, and robust products and features help both large and small organizations.

Worth mentioning, SalesCloud was positioned at the top in the Strategy Category. The report mentioned that SalesCloud Users are largely benefitted from the Salesforce ecosystem.

Sales Cloud: A growth platform

The Sales Cloud platform of Salesforce is a full-on growth platform for sales professionals. The platform helps the sales team to build stronger relationships with customers and adjust to the changing expectations of customers in today’s all-digital environment.

“Salesforce is a Leader for the fourteenth consecutive year, reflecting its sustained strength in terms of product vision, marketing execution, and revenue growth.” Gartner, Magic Quadrant for Sales Force Automation.

Due to the pandemic situations, Sales teams across many industries switched to automation, virtual calls, and coaching tools using SalesCloud to reach out to their customers and prospects. Thus, Salesforce has been helping businesses to function properly in Covid times.

Likewise, Salesforce aims to help organizations of all sizes to propel and grow with their new all-digital offerings post the pandemic.

How Sales Cloud help businesses

How Sales Cloud help businesses

As customers’ shopping behavior continues to evolve rapidly, it has become even more crucial to build stronger connections with them and track business in real-time for sustainable growth.
Hence, Sales Cloud can help sales teams in the digital realm to do the following:

  • Hone your skill with tools like Einstein Conversations Insights and Salesforce meetings to engage more efficiently on virtual calls.
  • Expedite new sales processes with powerful tools like High-Velocity Sales and Sales Cloud Einstein to boost productivity.
  • Accelerate revenue growth with Revenue Cloud and Partner Relationship Management to adjust to new buying expectations.

Closing Thoughts

With Sales Cloud focusing on growing relationships with customers and closing deals, you can deliver the best customer experience and boost the revenue of your business.

So, if you are looking to customize or implement Sales Cloud features for your business, allow us to help you with the best Salesforce consulting services. To know the Sales Cloud implementation pricing check with our project estimator.

Also, to know more about the latest news in the Salesforce world, Stay connected!