Best Features of Salesforce Sales Cloud to take your business to new heights
Salesforce Sales Cloud is a customer relationship software platform created by the world’s #1 CRM leader, Salesforce. It helps to support sales, marketing, and customer support in both business-to-business (B2B) and business-to-customer (B2C) contexts. If you are wondering how it can help you perform better business activities? Then, you are in the right place.
So, let’s get started and see the top features of Salesforce Sales Cloud that will boost your business.
Opportunity Management
Opportunity management is one of the most important aspects of any business. Salesforce Sales Cloud allows you to keep track of the activity timeline of your customers.
Also, with this feature, you can depict the various stages of a deal and decide your next step. This allows you to view critical information of the activity timeline along with the business competitors. Besides, it has ready-made email templates that will make your work a lot easier.
Contact Management
Salesforce Sales Cloud allows access to critical data of the customer and interaction history, hence easy contact management. It also includes insights and engage-enhancement strategies so that you get a complete customer picture.
Salesforce Sales Cloud gives you the ability to have a cloud-based content management system that lets you easily collaborate in the organization. Also, you can access the contact data and keep an eye on the movement of the deals.
Quote to Cash
Salesforce CRM simplifies the quote management process by automating three elements, Configure, Price, and Quote (CPQ). With this smart feature, Sales representatives can select the right quotes for the customers with the available discounts.
Also, it gives users the ability to create quotes and submit the proposal faster with Salesforce. Moreover, sending invoices and the cash collecting process is easy with Salesforce.
Quote Management
Sales Cloud simplifies your sales and business process with forecasting and productivity tracking. This also allows you to track the products that are a part of your deal. Besides, you can establish quantity as well as revenue schedule, and it reflects the delivery terms and payments.
Salesforce CRM also has a built-in quoting mechanism that automatically quotes client data. Also, it creates a PDF of the approved template and sends it as an email directly to the customer.
Einstein Analytics
Einstein Analytics beautifully visualizes the activity occurring in your Salesforce environment. It connects directly with the CRM data to create dashboards and reports. It does not limit you to just Salesforce, but you can also use other CRMs and use them for overall business intelligence.
Einstein Analytics insights help users to easily access potential business opportunities and other areas of growth that your organization wishes to thrive on.
This smart Salesforce innovation can help to take your business to the next level. So, if you are wondering about the Salesforce implementation service, then we can help you. Our brilliant team has just the right knowledge for all your business needs. If you want us to schedule a personalized demo for you, contact us here.